Parimatch Customer Care in India
Our Parimatch gaming platform has been providing Indian players with the opportunity to place daily bets and play casino games through both the official website and mobile app for many years now and that is why we are considered one of the most sought after bookmakers. We try to improve our services on a daily basis and make sure that our customers are always assisted in a timely manner if they have any questions or problems. Parimatch technical support team is available 24/7 and is literally one click away, and below you can find out all the details on how to contact them.
Parimatch Support via Email
One of the most common methods of contacting Parimatch technical support is via email and this method has really great advantages:
- 24/7 access allows you to send a message with a problem or question to our e-mail address and you can rest assured that your e-mail will be processed as soon as possible;
- Communicating with our support via email allows you to have a long-term dialog, which allows you to look at even the most complex problem from different angles and find the best solution within 30 to 24 hours;
- Using email you can not only describe in detail the essence of the problem, but also additionally attach screenshots or photos, which allows you to more quickly understand what may have happened;
- It is best to use email communication if your problem is of a serious nature and may take longer to resolve.
Use Live Chat Function at App or Site
An equally popular method for contacting our support, which is available both on Parimatch official page and in the Parimatch Android app, is live chat. You can start a dialog via live chat with our technical support in just a couple of clicks, which allows you to get an answer to your question even faster without leaving the lobby. As soon as you open the live chat, you will see a dialog box and a list of frequently asked questions, which you can familiarize yourself with, because maybe there is already a ready solution to your question, and if there is not, a technical support specialist will contact you promptly. Another advantage of this method is that you can find a solution to even the most complex problem within 2 to 5 minutes.
Parimatch Social Media
We also have official social networks, through which you can not only find the answer to your question, but also be aware of all the news and offers. All you need to get help from Parimatch through social networks is to be authorized in them and follow the official links. As of today, you can find us on Facebook, Telegram, Instagram, YouTube and Twitter. Communicating with Parimatch via social media is basically that you will be redirected to our chat bots, who will also be able to promptly find a solution to your problem and provide a solution as soon as possible.
Parimatch Contact Information for Indian Users
Each of the methods for contacting Parimatch technical support has its own peculiarities, and it is up to you to decide how exactly you want to contact us in order to quickly get an answer to a question or solve a problem, below we have described each of the available methods in a little more detail.
Type of Technical Support | Type of Dialog | ResponseTime | Suitable For | Nuances |
Technical support staff responds to your email | From 30 minutes to 24 hours | Long dialog | Documents and screenshots attachment available | |
Live Chat | Online Chat | Instantly | For continuous communication about an issue that has arisen | Suitable for quick resolution of issues of any complexity |
Social Networks | Chatbot | Instantly | For getting the information you need quickly | Suitable for solving regular situations |
Now you know all the nuances before contacting the experts from our technical support via the official page or our Parimatch mobile app.
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