Parimatch Privacy Policy

Parimatch, here referred to as “we,” “our,” or “us,” is responsible for collecting and using your personal data. Parimatch decides how and why this information will be used. In data protection terms, we are the “data controller.” This means we follow strict rules to protect and respect your information.

If you have questions about how we use your personal information, please reach out to our Data Protection Officer (DPO). You can contact the DPO at [email protected], and we will respond to any questions or concerns you have about privacy.

We collect some information about you when you use Parimatch. This includes your name, address, phone number, and email. We also gather details when you open an account, place a bet, or reach out to our support team. This information is essential to provide you with full access to our services.

We record phone calls with our support team to improve our service and for security reasons. These recordings help us provide better assistance and ensure safety for all users.

Parimatch may include social features, like chat rooms. If you use these, any data you share can be stored by us to improve our platform and make it more social and enjoyable for you.

We look at how people use our site without collecting personal details. This includes information like your IP address, time spent on the site, and pages visited. This helps us make the website work better for you.

We use cookies, which are small files stored on your device, to remember your preferences and make your experience smoother. Cookies help us keep you logged in, save your language settings, and ensure that pages load quickly. You can manage cookies in your browser settings.

We use your personal information to:

• Register your account and verify your identity;
• Let you place bets, access games, and use all our services;
• Comply with legal requirements and protect our users;
• Send updates, offers, and promotions (if you agree). This data may also be used for research to improve our platform, prepare marketing materials, and update you on important changes to our terms.

Your data is necessary for us to provide the services you request, including account registration, making bets, and accessing customer support. We may share certain data with trusted partners to deliver these services. If you do not wish to provide this information, you may be unable to use some of our services fully.

To keep Parimatch app and site running smoothly, we analyze traffic and user behavior with cookies and similar technology. This lets us fix issues, improve loading times, and ensure a better user experience. If you prefer, you can manage or block cookies in your browser settings, though this may affect website performance.

When you opt-in to receive marketing messages, we’ll share news, exclusive offers, and updates. We don’t share your information with third parties for their own advertising. You can unsubscribe from these messages anytime by updating your preferences.

You have rights regarding your personal information. You may ask us to correct inaccurate details, request a copy of your data, and even request data deletion in certain cases. We strive to make sure your information is accurate and up to date.

You can request a copy of the personal information we hold about you by contacting us. We may ask for proof of your identity for security. We aim to provide this data within one month, although complex requests may take longer.

In specific cases, you can ask us to delete your personal information. However, this may not be possible if we need the data for legal reasons or to continue providing our services.

We may share your information with:

• Legal authorities if required by law;
• Partners who help us run Parimatch and provide services;
• As needed to protect the security of Parimatch or other users. We ensure all shared data is secure and processed according to privacy laws.

We prioritize the security of your data, using strong encryption and secure networks to protect your information. Only authorized team members can access this data, and we review our security measures regularly to keep them up to date.

We keep your data only as long as it’s necessary for legal or business purposes. When no longer needed, we delete or securely destroy the information. This ensures we follow local laws and protect your privacy.

This Privacy Policy applies only to Parimatch. If you visit other sites through our links, please review their privacy policies, as they are managed independently. We are not responsible for any data shared with third parties or their practices.

Parimatch uses analytics to study how users interact with the website. This data, such as popular pages and time spent on-site, helps us improve the platform and offer a better user experience.

While we work hard to keep your data safe, no system is perfect. We cannot guarantee complete protection against unauthorized access or unexpected issues, but we are committed to using the best practices available.

Our Privacy Policy may be updated to reflect changes in our services or legal requirements. We’ll notify you of major updates, and you’ll have time to review them and decide if you’d like to continue using Parimatch.