Self-Exclusion Policy at Parimatch
Any gambling carries a certain risk, and users should realize that it is a form of entertainment, not an opportunity to earn a steady income. As we support the policy of responsible gambling in our Parimatch mobile app, we also offer users in need the opportunity to use the self-exclusion feature. Self-exclusion allows you to take a break from sports betting and casino games on our Parimatch website or app for a specific time period, which you can choose yourself based on how strong your gambling addiction is.
What Happens When You Self-Exclude?
If you have decided to self-exclude your account from our Parimatch app or you have been notified by our technical support, as we keep an eye on users who regularly suffer losses and contact them to offer to use the self-exclusion feature, you can do so in just a couple of clicks. If you do make this decision, you will temporarily lose the ability to bet and play casino games, however, you will still have access to your personal gaming account and the ability to withdraw your winnings. At the same time, you will not be able to use the rest of the functions during the period of self-exclusion, as our team is actively taking measures to prevent attempts to return to gambling entertainment.
Next Steps
In addition to being self-excluded from our app and the official Parimatch page, you have the option to take other measures to help control your gambling addiction. For example, you can disable receiving notifications about new promotions or any other promotions we send out to our users, as well as unsubscribe from us on all official social networks. No less effective ways: installing special software that blocks access to any sites that provide gambling entertainment, contacting a specialist who will help you start to get rid of gambling addiction or visiting special sites:
- Gambling Anonymous at ;
- Gambling Therapy at .
Self-Exclusion Notice
If you have gaming accounts on any other gaming platforms besides our Parimatch app, we recommend you to use self-exclusion on them as well, in order to really cope with gambling addiction. To self-exclude you just need to fill in a special form or do it through a specialist from the technical support service, after which you will be self-excluded for a period of time of your choice starting from 6 months, a year, 3 years or 6 years.
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